Just Privacy Policy

At Just, we respect your privacy and are fully committed to protecting the personal data you share with us. This Just Casino Privacy Policy explains how we collect, use, store and protect your information when you visit Just Casino.com, register an account, use the Just Casino app, place bets through JustSport, or otherwise interact with our services. By using Just Casino, you consent to the practices described below.

Information We Collect

When you complete a just casino login or create a new account, we collect certain personal details necessary to provide our services and comply with our licensing obligations under the Curaçao Gaming Authority.

  • We collect your full name, date of birth, email address, phone number and residential address during registration.
  • We gather identity verification documents, such as government-issued ID and proof of address, to confirm your eligibility and comply with anti-money laundering regulations.
  • We record your payment method details, including deposits and withdrawals made through Visa, Mastercard, Interac, e-wallets or cryptocurrencies such as Bitcoin, Ethereum and USDT.
  • We track your gaming activity, including games played, wagers placed, bonus usage and Space Club loyalty points earned, to manage your account and personalise your experience.
  • We log technical data such as your IP address, device type, browser information and geolocation, particularly when you use the Just Casino app or access our mobile-optimised platform.

How We Use Your Information

Our Just Casino platform uses the data we collect for several legitimate purposes tied directly to providing you with a secure and enjoyable online casino experience.

  • We use your information to verify your identity, process deposits and withdrawals, and manage your just casino withdrawal time efficiently.
  • We use your contact details to send account notifications, security alerts, and information about your just casino bonus offers, free spins and promotional codes.
  • We analyse your gaming behaviour to detect fraud, prevent underage or restricted-country access, and enforce our Restricted Countries Policy.
  • We use aggregated data to improve our game selection, customer support and the overall performance of Just Casino online and through the Just Casino app.
  • Where you have opted in, we may send marketing communications about new promotions, our just casino no deposit bonus offers, and VIP Galaxy or Diamond Club invitations.

Cookies and Tracking Technologies

Just Casino uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and keep you securely logged in during your session. We at Just Casino also use cookies to measure the effectiveness of our marketing campaigns and to recognise returning players searching for just casino promo codes or just casino free spins. You can manage or disable cookies through your browser settings, though doing so may limit certain functions of our website or app.

How We Share Your Information

We do not sell your personal data to third parties. However, our Just Casino operations require limited data sharing with trusted partners to function properly.

  • We share necessary information with licensed payment processors to complete deposits and withdrawals across all supported currencies and cryptocurrencies.
  • We share data with identity verification providers to confirm your age, residency and compliance with our Restricted Countries Policy.
  • We may disclose information to regulatory authorities, including the Curaçao Gaming Authority, where legally required.
  • We share data with fraud-prevention and security services to protect our platform and our players from unauthorised activity.
  • We may share information with affiliated Just Casino sister platforms strictly for account security and compliance purposes.

Data Security

Our Just Casino team employs industry-standard encryption, secure servers and regular security audits to protect your personal and financial information. We at Just Casino restrict access to your data to authorised personnel only, and we continuously monitor our systems to prevent unauthorised access, data breaches or misuse. While we take every reasonable precaution, no method of electronic transmission or storage is entirely infallible, and we encourage you to safeguard your own login credentials.

Data Retention

We retain your personal data for as long as your Just Casino account remains active, and for a reasonable period thereafter to comply with legal, tax, and regulatory obligations, including dispute resolution under Curaçao Civil Procedure Rules. Where you request account closure, we may still retain certain records where required by law or to resolve outstanding claims, which must be filed within one year of arising in accordance with our licence terms.

Your Privacy Rights

As a player at Just Casino, you have several rights regarding your personal data.

  • You may request access to the personal information we hold about you.
  • You may ask us to correct inaccurate or outdated details linked to your just casino account.
  • You may request deletion of your data, subject to our legal and regulatory retention obligations.
  • You may withdraw consent to marketing communications at any time, including offers related to just casino bonus codes for existing players.
  • You may request a copy of your data in a portable format where technically feasible.

To exercise any of these rights, you can contact our support team, and we will respond within a reasonable timeframe in accordance with applicable data protection standards.

Restricted Countries and Age Verification

Just Casino is not available to residents of certain jurisdictions, including the United States, United Kingdom, and several other listed territories. We verify your identity and location to ensure compliance with this policy, and accounts found in breach may be restricted, with no guarantee of refund for payments made in violation of our Restricted Countries Policy. Our services are strictly intended for players who meet the legal gambling age in their jurisdiction, and we reserve the right to request additional documentation to confirm eligibility before processing any just casino withdrawal time request.

Third-Party Links

Our website and Just Casino app may contain links to third-party sites, including payment providers and game studios such as Pragmatic Play, Evolution and NetEnt. We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective policies before sharing any personal information.

Changes to This Privacy Policy

We may update this Just Casino Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and continued use of Just Casino, whether through Just Casino login, the mobile browser experience, or the Just Casino app, constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we collect, use or protect your personal data, or if you wish to exercise any of your privacy rights, please contact our support team at support@Just Casino.com. Our live chat is also available 24/7 for immediate assistance regarding your Just Casino account, privacy concerns, or general enquiries about casino Just services.