Just Responsible Gaming

At Just Casino, we believe that gaming should always remain an enjoyable form of entertainment, never a source of financial or emotional harm. As the operator of Just Casino, we are committed to promoting responsible gaming practices across every product we offer, including our slots, live casino, table games and the JustSport sportsbook. This page explains the tools, safeguards and resources we provide to help you stay in control while playing at our online casino.

Our Commitment to Responsible Gaming

We recognize that for the vast majority of our players, gaming at Just Casino is a fun and social activity. However, we understand that for some individuals, gambling can become problematic. That is why we have built a range of responsible gaming features directly into our platform, from the moment you complete your Just Casino login to every session you play afterwards. Our goal is to ensure that every player who visits Just Casino.com has access to the information and tools needed to gamble safely.

Age Verification

We only allow individuals who are at least 18 years old, or the legal gambling age in their jurisdiction, to register an account and play at Just Casino. During our verification process, we may request identification documents to confirm your age and identity. If we discover that an underage individual has registered an account, we will immediately close the account and void any balance held within it.

Tools We Provide to Help You Stay in Control

We offer several account-level tools designed to help you manage your gaming activity, whether you access our platform through the just casino app or via the Just Casino official website on desktop or mobile.

We allow you to set deposit limits on a daily, weekly or monthly basis to control how much money you spend.
We provide loss limits so you can restrict the amount you are willing to lose over a chosen period.
We offer session time reminders that notify you after a set period of continuous play.
We enable a cooling-off period, allowing you to temporarily suspend your account for a defined time.
We provide self-exclusion options, allowing you to close your account for a longer period or permanently.

Please note that deposit limits cannot be applied to cryptocurrency deposits due to the nature of blockchain transactions, though our support team can still assist you with alternative safeguards if you use crypto payment methods.

Self-Exclusion

If you decide that a break from gaming is necessary, you can request self-exclusion by contacting our support team at support@Just Casino.com or through our LiveChat, available 24/7. Once self-exclusion is activated, we will close your access to your Just Casino login and prevent you from opening a new account for the duration you specify. During this period, we will also remove you from any marketing communications relating to any just casino bonus, promo code or new offer, so you are not tempted to return before you are ready.

Recognizing the Signs of Problem Gambling

We encourage all our players to regularly reflect on their gaming habits. Some signs that gambling may be becoming a problem include:

Spending more money or time on gaming than you originally intended.
Chasing losses by depositing additional funds, including using a just casino no deposit bonus or reload offer to keep playing beyond your budget.
Neglecting work, relationships or personal responsibilities because of gaming.
Borrowing money or using funds meant for essential expenses to gamble.
Feeling anxious, irritable or distressed when unable to play.

If you recognize any of these signs in your own behavior, or in someone close to you, we strongly recommend reaching out to one of the professional support organizations listed below, or contacting our team directly so we can help you set up appropriate limits or self-exclusion.

Support Organizations

We work in cooperation with independent organizations that specialize in helping individuals affected by problem gambling. We recommend the following resources for confidential advice and support:

GamCare – offering free advice, support and free counselling for anyone affected by problem gambling.
Gamblers Anonymous – a global network of peer support meetings for individuals seeking help.
BeGambleAware – providing information and tools to help you gamble responsibly.
Gambling Therapy – a free online resource for anyone affected by gambling issues, available internationally.

These organizations operate independently of Just Casino, and we encourage you to reach out to them directly if you require professional assistance beyond what we can provide as an operator.

Restricted Regions and Eligibility

As part of our responsible gaming approach, we do not permit real-money deposits or gameplay from residents of a number of restricted countries and territories, including the United States, the United Kingdom, and several European jurisdictions, among others listed in our full terms. We also apply specific restrictions on bonus eligibility for citizens of certain countries, and we may request Proof of Address to confirm residency before releasing any winnings. If we determine that an account has been opened in breach of our Restricted Countries Policy, we reserve the right to void winnings and cannot guarantee refunds on payments made in violation of these restrictions.

Responsible Marketing

We take care to ensure that our promotional communications, including any Just Casino bonus code, just casino free spins offer or Space Club loyalty reward, are not directed at individuals who have self-excluded or who have indicated they wish to limit their gaming activity. If you no longer wish to receive marketing messages about our just casino bonus codes, tournaments, or VIP Galaxy invitations, you can opt out at any time through your account settings or by contacting our support team.

How We Support You

Our support team is available around the clock through LiveChat and email to assist with any responsible gaming query, whether you need help adjusting your deposit limits, activating self-exclusion, or simply want to talk through your gaming habits. We treat every conversation about responsible gaming with discretion and care, and our staff are trained to respond supportively rather than judgmentally.

We want every visit to Just Casino, whether through our just casino app, our mobile browser, or the Just Casino online casino platform, to remain a positive experience. By combining robust account tools, clear information, and access to independent support organizations, we aim to give you the resources needed to keep gaming fun, balanced, and firmly within your control.

Content updated: August 25, 2026